There are certain situations where only partial refunds are granted (if applicable)Īny item not in its original condition, is damaged or missing parts for reasons not due to our errorĪny item that is returned more than 7 days after delivery Please do not send your purchase back to the manufacturer. To complete your return, we require a receipt or proof of purchase. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. Several types of goods are exempt from being returned. It must also be in the original packaging. To be eligible for a return, your item must be in the same condition that you received it. Buyer is responsible for return shipping costs. A restocking fee of 30% will apply for all returns. Returns are accepted within a week of delivery. If an order is cancelled after 72 hours since the order placement, a 30% cancellation fee of the product total payment will apply. If an order is cancelled within 72 hours since the order placement, the cancellation fee is 10% of the product total payment. View moreĪ restocking fee will be applied for all In-stock/Pre-order (Deposit) cancellations. Please refer to our shipping policy for more detail. Buyers can track the number and check for the status of figures in the below link. The cooperative carrier is as follows: SF Express, EMS, DHL, UPS and FedEx. We will arrange a suitable carrier depending on different countries and the size/weight of statues, choose cheaper, more efficient and safer delivery service to all of the buyers. Please refer to our refund& return policy for more detail. After that time, we do not accept deposit cancellation due to buyers personal reasons.Ī restocking fee will be applied for all In-stock/Pre-order (Deposit) cancellations. We accept deposit cancellation within 72 hours (begin with the deposit payment time). Buyers will get a refund or coupon if the charged estimated shipping fee exceeds the actual shipping cost a lot. Those who fail to pay final before the deadline will not receive the products and the deposit is not refundable.įull payment option charges product total price plus estimated shipping fee. The final payment period is usually about one week. The final payment charges the product balance plus actual shipping fee. We will inform buyers of paying the final payment by email and Facebook group when products are ready to be shipped. The deposit does not include shipping fee. You can estimate the postage at below Estimate shipping segment by typing your country and zip code under full payment option.Ĭlients can firstly pay a deposit to secure their products on. Shipping fee will be calculated at checkout. Shipping time: 2-3 weeks after full paymentĪll prices have not included shipping fee. Size: WCF Scale, Cell 16*17*15CM, Goku height 9.5CM estimated
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